Claim record · Records and fields that represent a consult or a transfer
The field Number of Opt-outs is a per-day count of contacts that opted out of a queue in the Customer Session Record and a per-call-leg flag valued 1 or 0 in the Queue Record.
disputed · verified 2026-09-05
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- Analyzer record types
- Deployment
- not restricted
- Region
- not restricted
- Release range
- current as of 2026-09-05
- Status
- disputed
- Confidence
- 0.60
- Verified
- 2026-09-05
Sources
- Cisco Webex Contact Center Analyzer User Guide — Cisco Systems, Inc. (Webex Help Center) · tier 2 current vendor documentation · Appendix, Customer Session Repository table against the Queue Record table
Cite this claim
APA
WarmTransfer. (2026, September 5). Records and fields that represent a consult or a transfer: claim wxqrec-same-name-two-meanings. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxqrec-same-name-two-meanings
BibTeX
@misc{warmtransfer-claim-wxqrec-same-name-two-meanings,
title = {Records and fields that represent a consult or a transfer: claim wxqrec-same-name-two-meanings},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxqrec-same-name-two-meanings},
note = {Claim wxqrec-same-name-two-meanings, verified 2026-09-05}
}