Claim record · The Queue Record and what a queue counts at a transfer
Three lists in the Analyzer guide enumerate 4 record types without the Queue Record, and the appendix states that the Queue Record was added as a new record type to the existing 4.
disputed · verified 2026-09-05
Analyzer enhances visualization creation by adding Queue Record as a new record type to the existing CSR, CAR, ASR and AAR record types.
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- Analyzer record types
- Deployment
- not restricted
- Region
- not restricted
- Release range
- current as of 2026-09-05
- Status
- disputed
- Confidence
- 0.60
- Verified
- 2026-09-05
Sources
- Cisco Webex Contact Center Analyzer User Guide — Cisco Systems, Inc. (Webex Help Center) · tier 2 current vendor documentation · Record Type Applied Entity Restrictions table and the Create a Visualization and Create a Compound Visualization step lists against the appendix
Cite this claim
APA
WarmTransfer. (2026, September 5). The Queue Record and what a queue counts at a transfer: claim wxqrec-record-type-lists-disagree. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxqrec-record-type-lists-disagree
BibTeX
@misc{warmtransfer-claim-wxqrec-record-type-lists-disagree,
title = {The Queue Record and what a queue counts at a transfer: claim wxqrec-record-type-lists-disagree},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxqrec-record-type-lists-disagree},
note = {Claim wxqrec-record-type-lists-disagree, verified 2026-09-05}
}