The field names left untyped in the Customer Session Record table appear typed in the agent session and queue record tables, so the values are recoverable, and no source states that a field typed for one record type carries that type for another.

inferred · Checked 2026-09-05

Vendor
Cisco
Product
Webex Contact Center
Subsystem
Analyzer record types
Deployment
not restricted
Region
not restricted
Release range
current as of 2026-09-05
Status
inferred
Checked
2026-09-05

Sources

Cite this note

APA

WarmTransfer. (2026, September 5). What the Customer Session Record carries: source note wxqrec-missing-types-recoverable-but-not-authoritative. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxqrec-missing-types-recoverable-but-not-authoritative

BibTeX

@misc{warmtransfer-claim-wxqrec-missing-types-recoverable-but-not-authoritative,
  title  = {What the Customer Session Record carries: source note wxqrec-missing-types-recoverable-but-not-authoritative},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/wxqrec-missing-types-recoverable-but-not-authoritative},
  note   = {Source note wxqrec-missing-types-recoverable-but-not-authoritative, checked 2026-09-05}
}

Read in context