Claim record · The Queue Record and what a queue counts at a transfer
The exclusion of call legs whose leg type is conference is stated once in the Analyzer guide, in the key metrics of the queue-based reports.
fact · verified 2026-09-05
Call legs with a call leg type of 'conference' are excluded from these reports.
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- Analyzer stock reports
- Deployment
- not restricted
- Region
- not restricted
- Release range
- current as of 2026-09-05
- Status
- fact
- Confidence
- 0.90
- Verified
- 2026-09-05
Sources
- Cisco Webex Contact Center Analyzer User Guide — Cisco Systems, Inc. (Webex Help Center) · tier 2 current vendor documentation · Queue-based Reports, Key Metrics in Queue-based Reports
Cite this claim
APA
WarmTransfer. (2026, September 5). The Queue Record and what a queue counts at a transfer: claim wxqrec-conference-legs-excluded-locator. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxqrec-conference-legs-excluded-locator
BibTeX
@misc{warmtransfer-claim-wxqrec-conference-legs-excluded-locator,
title = {The Queue Record and what a queue counts at a transfer: claim wxqrec-conference-legs-excluded-locator},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxqrec-conference-legs-excluded-locator},
note = {Claim wxqrec-conference-legs-excluded-locator, verified 2026-09-05}
}