The exclusion of call legs whose leg type is conference is stated once in the Analyzer guide, in the key metrics of the queue-based reports.

Checked 2026-09-05

Call legs with a call leg type of 'conference' are excluded from these reports.
Vendor
Cisco
Product
Webex Contact Center
Subsystem
Analyzer stock reports
Deployment
not restricted
Region
not restricted
Release range
current as of 2026-09-05
Checked
2026-09-05

Sources

Cite this note

APA

WarmTransfer. (2026, September 5). The Queue Record and what a queue counts at a transfer: source note wxqrec-conference-legs-excluded-locator. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxqrec-conference-legs-excluded-locator

BibTeX

@misc{warmtransfer-claim-wxqrec-conference-legs-excluded-locator,
  title  = {The Queue Record and what a queue counts at a transfer: source note wxqrec-conference-legs-excluded-locator},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/wxqrec-conference-legs-excluded-locator},
  note   = {Source note wxqrec-conference-legs-excluded-locator, checked 2026-09-05}
}

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