Claim record · The Queue Record and what a queue counts at a transfer
The blind transfer activity is not supported when the flow is executed for a consult, and it is terminal: the flow ends once the transfer executes.
fact · verified 2026-09-05
Blind Transfer activity is not supported when the flow is executed for consult.
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- Flow Designer
- Deployment
- not restricted
- Region
- not restricted
- Release range
- current as of 2026-09-05
- Status
- fact
- Confidence
- 0.90
- Verified
- 2026-09-05
Sources
- Understand Routing and Queueing in Webex Contact Center — Cisco Systems, Inc. (Webex Help Center) · tier 2 current vendor documentation · Call Control Activities, Blind Transfer
Cite this claim
APA
WarmTransfer. (2026, September 5). The Queue Record and what a queue counts at a transfer: claim wxqrec-blind-transfer-unsupported-during-consult. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxqrec-blind-transfer-unsupported-during-consult
BibTeX
@misc{warmtransfer-claim-wxqrec-blind-transfer-unsupported-during-consult,
title = {The Queue Record and what a queue counts at a transfer: claim wxqrec-blind-transfer-unsupported-during-consult},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxqrec-blind-transfer-unsupported-during-consult},
note = {Claim wxqrec-blind-transfer-unsupported-during-consult, verified 2026-09-05}
}