Source note · What the monitoring article actually says
When an agent consults after a supervisor has barged in, the supervisor is placed on hold and is resumed automatically when the consult ends.
Checked 2026-09-05
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- Supervisor Desktop
- Deployment
- not restricted
- Region
- not restricted
- Release range
- current as of 2026-09-05
- Checked
- 2026-09-05
Sources
- Monitor agents on a call — Cisco Systems, Inc. (Webex Help Center) · tier 2 current vendor documentation · Monitor agents on a call, barge behaviour
Cite this note
APA
WarmTransfer. (2026, September 5). What the monitoring article actually says: source note wxmonre-consult-after-barge-holds-the-supervisor. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxmonre-consult-after-barge-holds-the-supervisor
BibTeX
@misc{warmtransfer-claim-wxmonre-consult-after-barge-holds-the-supervisor,
title = {What the monitoring article actually says: source note wxmonre-consult-after-barge-holds-the-supervisor},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxmonre-consult-after-barge-holds-the-supervisor},
note = {Source note wxmonre-consult-after-barge-holds-the-supervisor, checked 2026-09-05}
}