Source note · What the monitoring article actually says
A supervisor cannot barge into a call while the agent is already in a consult.
Checked 2026-09-05
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- Supervisor Desktop
- Deployment
- not restricted
- Region
- not restricted
- Release range
- current as of 2026-09-05
- Checked
- 2026-09-05
Sources
- Monitor agents on a call — Cisco Systems, Inc. (Webex Help Center) · tier 2 current vendor documentation · Monitor agents on a call, barge restrictions
Cite this note
APA
WarmTransfer. (2026, September 5). What the monitoring article actually says: source note wxmonre-barge-blocked-during-a-consult. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxmonre-barge-blocked-during-a-consult
BibTeX
@misc{warmtransfer-claim-wxmonre-barge-blocked-during-a-consult,
title = {What the monitoring article actually says: source note wxmonre-barge-blocked-during-a-consult},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxmonre-barge-blocked-during-a-consult},
note = {Source note wxmonre-barge-blocked-during-a-consult, checked 2026-09-05}
}