Coaching is listed only among the actions for live interactions; the in-queue list has 2 actions and the article gives no action list for a completed interaction.

fact · verified 2026-09-05

Vendor
Cisco
Product
Webex Contact Center
Subsystem
Supervisor Desktop
Deployment
not restricted
Region
not restricted
Release range
current as of 2026-09-05
Status
fact
Confidence
0.90
Verified
2026-09-05

Sources

Cite this claim

APA

WarmTransfer. (2026, September 5). The interactions details view and the coach control: claim wxidv-coach-is-live-only. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxidv-coach-is-live-only

BibTeX

@misc{warmtransfer-claim-wxidv-coach-is-live-only,
  title  = {The interactions details view and the coach control: claim wxidv-coach-is-live-only},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/wxidv-coach-is-live-only},
  note   = {Claim wxidv-coach-is-live-only, verified 2026-09-05}
}

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