Claim record · The interactions details view and the coach control
Two articles state that the live-call controls were moved off a Team Performance widget onto the interactions page.
fact · verified 2026-09-05
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- Supervisor Desktop
- Deployment
- not restricted
- Region
- not restricted
- Release range
- current as of 2026-09-05
- Status
- fact
- Confidence
- 0.90
- Verified
- 2026-09-05
Sources
- Manage and Monitor Interactions — Cisco Systems, Inc. (Webex Help Center) · tier 2 current vendor documentation · Manage and Monitor Interactions and Monitor agents on a call
Cite this claim
APA
WarmTransfer. (2026, September 5). The interactions details view and the coach control: claim wxidv-a-fourth-retired-surface. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxidv-a-fourth-retired-surface
BibTeX
@misc{warmtransfer-claim-wxidv-a-fourth-retired-surface,
title = {The interactions details view and the coach control: claim wxidv-a-fourth-retired-surface},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxidv-a-fourth-retired-surface},
note = {Claim wxidv-a-fourth-retired-surface, verified 2026-09-05}
}