Source note · Webex Calling ICE media path optimization
Where call recording is enabled the media for recorded calls is routed to the cloud and is not optimized, and Cisco states that media optimization and call recording each independently introduce a small audio delay at the beginning of a call and that together the delay is slightly longer and more noticeable to customers.
Checked 2026-09-16
If Call Recording is enabled, media for recorded calls is routed to the cloud and aren’t optimized.
- Vendor
- Cisco
- Product
- Webex Calling
- Subsystem
- Media optimization
- Deployment
- not restricted
- Region
- not restricted
- Release range
- not restricted
- Checked
- 2026-09-16
Sources
- Webex Calling media optimization with Interactive Connectivity Establishment (ICE) — Cisco Systems, Inc. (help.webex.com) · tier 2 current vendor documentation · Prerequisites and limitations, call recording paragraphs
Cite this note
APA
WarmTransfer. (2026, September 16). Webex Calling ICE media path optimization: source note wxice-recording-defeats-optimization. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxice-recording-defeats-optimization
BibTeX
@misc{warmtransfer-claim-wxice-recording-defeats-optimization,
title = {Webex Calling ICE media path optimization: source note wxice-recording-defeats-optimization},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxice-recording-defeats-optimization},
note = {Source note wxice-recording-defeats-optimization, checked 2026-09-16}
}