Source note · Webex Calling calling features and feature parity vs UCM
Cisco states that a Webex Calling user cannot be downgraded from a Professional to a Standard license without loss of all provisioning and configuration information for all affected users, and recommends the change only in extreme circumstances where all other options have been exhausted.
Checked 2026-09-16
You can't downgrade from a professional to a standard license without loss of all provisioning and configuration information for all affected users.
- Vendor
- Cisco
- Product
- Webex Calling
- Subsystem
- licensing
- Deployment
- not restricted
- Region
- not restricted
- Release range
- not restricted
- Checked
- 2026-09-16
Sources
- Features available by license type for Webex Calling — Cisco Systems · tier 2 current vendor documentation · Professional license (User) and Standard license paragraphs
Cite this note
APA
WarmTransfer. (2026, September 16). Webex Calling calling features and feature parity vs UCM: source note wxfeat-downgrade-destroys-configuration. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxfeat-downgrade-destroys-configuration
BibTeX
@misc{warmtransfer-claim-wxfeat-downgrade-destroys-configuration,
title = {Webex Calling calling features and feature parity vs UCM: source note wxfeat-downgrade-destroys-configuration},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxfeat-downgrade-destroys-configuration},
note = {Source note wxfeat-downgrade-destroys-configuration, checked 2026-09-16}
}