Flow Designer names 9 event handlers on the Event flows tab: OnGlobalError AgentAccepted PhoneContactEnded AgentOffered AgentDisconnected CallbackFailed PreDial ContactAniUpdated and OutboundCampaignCallResult.

fact · verified 2026-09-15

Vendor
Cisco
Product
Webex Contact Center
Subsystem
Flow Designer
Deployment
not restricted
Region
not restricted
Release range
current as of 2026-09-05
Status
fact
Confidence
0.90
Verified
2026-09-15

Sources

Cite this claim

APA

WarmTransfer. (2026, September 15). The Webex Contact Center Flow Designer activity set: claim wxfdcat-nine-named-events. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxfdcat-nine-named-events

BibTeX

@misc{warmtransfer-claim-wxfdcat-nine-named-events,
  title  = {The Webex Contact Center Flow Designer activity set: claim wxfdcat-nine-named-events},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/wxfdcat-nine-named-events},
  note   = {Claim wxfdcat-nine-named-events, verified 2026-09-15}
}

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