Source note · What an event flow can do
The callback failure handler sanctions the callback, queue to agent and queue contact activities inside an event flow and can route a contact to a different destination.
Checked 2026-09-05
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- Flow Designer
- Deployment
- not restricted
- Region
- not restricted
- Release range
- current as of 2026-09-05
- Checked
- 2026-09-05
Sources
- Build and manage flows with Flow Designer — Cisco Systems, Inc. (Webex Help Center) · tier 2 current vendor documentation · Flow Designer, CallbackFailed event flow
Cite this note
APA
WarmTransfer. (2026, September 5). What an event flow can do: source note wxevf-can-requeue-without-a-transfer-activity. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxevf-can-requeue-without-a-transfer-activity
BibTeX
@misc{warmtransfer-claim-wxevf-can-requeue-without-a-transfer-activity,
title = {What an event flow can do: source note wxevf-can-requeue-without-a-transfer-activity},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxevf-can-requeue-without-a-transfer-activity},
note = {Source note wxevf-can-requeue-without-a-transfer-activity, checked 2026-09-05}
}