When a user makes an emergency call from a line that belongs to a different location, the call is routed to the nearest Public Safety Answering Point based on the physical location of the device rather than the location the line belongs to.

Checked 2026-09-16

Vendor
Cisco
Product
Webex Calling
Subsystem
Emergency calling
Deployment
not restricted
Region
not restricted
Release range
not restricted
Checked
2026-09-16

Sources

Cite this note

APA

WarmTransfer. (2026, September 16). Webex Calling enhanced emergency calling: source note wxe911-line-from-another-location-routes-by-device. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxe911-line-from-another-location-routes-by-device

BibTeX

@misc{warmtransfer-claim-wxe911-line-from-another-location-routes-by-device,
  title  = {Webex Calling enhanced emergency calling: source note wxe911-line-from-another-location-routes-by-device},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/wxe911-line-from-another-location-routes-by-device},
  note   = {Source note wxe911-line-from-another-location-routes-by-device, checked 2026-09-16}
}

Read in context