Cisco states that the primary provisioning link between Webex Calling and the RedSky E911 service is the HELD Company ID and Secret Key from the RedSky administration portal, copied into the Webex Calling configuration when the RedSky account is created and used to correlate HELD location requests and 911 and 933 call signalling to the right customer.

Checked 2026-09-16

Vendor
Cisco
Product
Webex Calling
Subsystem
Emergency calling
Deployment
not restricted
Region
not restricted
Release range
not restricted
Checked
2026-09-16

Sources

Cite this note

APA

WarmTransfer. (2026, September 16). Webex Calling enhanced emergency calling: source note wxe911-held-company-id-is-the-only-link. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxe911-held-company-id-is-the-only-link

BibTeX

@misc{warmtransfer-claim-wxe911-held-company-id-is-the-only-link,
  title  = {Webex Calling enhanced emergency calling: source note wxe911-held-company-id-is-the-only-link},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/wxe911-held-company-id-is-the-only-link},
  note   = {Source note wxe911-held-company-id-is-the-only-link, checked 2026-09-16}
}

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