The digital channels are released in controlled general availability and only customers who have worked with Cisco's Solution Assurance team to plan onboarding can use them.
Checked 2026-09-15
The digital channels are released in controlled GA (General Availability). Only those customers who have worked with the Cisco Solution Assurance team to plan their onboarding can use these digital channels.
- Vendor
- Cisco
- Product
- Webex Connect
- Subsystem
- Conversation transfer
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-15
- Checked
- 2026-09-15
Sources
- Set up digital channels in Webex Contact Center — Cisco Systems, Inc. (Webex Help Center) · tier 2 current vendor documentation · Set up digital channels in Webex Contact Center, About digital channels
Cite this note
APA
WarmTransfer. (2026, September 15). Transferring a digital conversation in Webex Contact Center: source note wxdxfer-digital-channels-are-controlled-availability. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxdxfer-digital-channels-are-controlled-availability
BibTeX
@misc{warmtransfer-claim-wxdxfer-digital-channels-are-controlled-availability,
title = {Transferring a digital conversation in Webex Contact Center: source note wxdxfer-digital-channels-are-controlled-availability},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxdxfer-digital-channels-are-controlled-availability},
note = {Source note wxdxfer-digital-channels-are-controlled-availability, checked 2026-09-15}
}