Cisco Unity Connection is installed as part of Dedicated Instance service activation and sized from the Knowledge Worker count given per region, and Cisco requires a support case for an Office 365 integration requirement because that integration affects the sizing of the application.

Checked 2026-09-16

Vendor
Cisco
Product
Webex Calling
Subsystem
Dedicated Instance
Deployment
not restricted
Region
not restricted
Release range
not restricted
Checked
2026-09-16

Sources

Cite this note

APA

WarmTransfer. (2026, September 16). Webex Calling Dedicated Instance applicability: source note wxdi-unity-connection-o365-changes-sizing. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxdi-unity-connection-o365-changes-sizing

BibTeX

@misc{warmtransfer-claim-wxdi-unity-connection-o365-changes-sizing,
  title  = {Webex Calling Dedicated Instance applicability: source note wxdi-unity-connection-o365-changes-sizing},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/wxdi-unity-connection-o365-changes-sizing},
  note   = {Source note wxdi-unity-connection-o365-changes-sizing, checked 2026-09-16}
}

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