Claim record · What the Customer Session Record carries
The Customer Session Record carries a first queue identifier, a final queue identifier and a single contact start and end timestamp.
fact · verified 2026-09-05
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- Analyzer record types
- Deployment
- not restricted
- Region
- not restricted
- Release range
- current as of 2026-09-05
- Status
- fact
- Confidence
- 0.90
- Verified
- 2026-09-05
Sources
- Cisco Webex Contact Center Analyzer User Guide — Cisco Systems, Inc. (Webex Help Center) · tier 2 current vendor documentation · Appendix, Customer Session Repository table
Cite this claim
APA
WarmTransfer. (2026, September 5). What the Customer Session Record carries: claim wxcsr-spans-the-whole-session. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcsr-spans-the-whole-session
BibTeX
@misc{warmtransfer-claim-wxcsr-spans-the-whole-session,
title = {What the Customer Session Record carries: claim wxcsr-spans-the-whole-session},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcsr-spans-the-whole-session},
note = {Claim wxcsr-spans-the-whole-session, verified 2026-09-05}
}