The number of calls allowed in a queue has a documented range of 1 to 250 and the article warns that setting it to 0 stops incoming calls being allowed at all.

fact · verified 2026-09-15

Don’t set the Number of Calls in Queue to 0. If it’s set to 0, then incoming calls aren’t allowed.
Vendor
Cisco
Product
Webex Calling
Subsystem
Call queue
Deployment
multi-tenant
Region
not restricted
Release range
current as of 2026-09-15
Status
fact
Confidence
0.90
Verified
2026-09-15

Sources

Cite this claim

APA

WarmTransfer. (2026, September 15). Webex Calling Call Queue as a product: claim wxcq-zero-calls-in-queue-blocks-the-queue. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcq-zero-calls-in-queue-blocks-the-queue

BibTeX

@misc{warmtransfer-claim-wxcq-zero-calls-in-queue-blocks-the-queue,
  title  = {Webex Calling Call Queue as a product: claim wxcq-zero-calls-in-queue-blocks-the-queue},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/wxcq-zero-calls-in-queue-blocks-the-queue},
  note   = {Claim wxcq-zero-calls-in-queue-blocks-the-queue, verified 2026-09-15}
}

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