Source note · Webex Calling Call Queue as a product
The estimated wait message tells the caller either their estimated wait time or their position in the queue, and it plays after the welcome message and before the comfort message.
Checked 2026-09-15
Notify the caller with either their estimated wait time or position in the queue. If this option is enabled, it plays after the welcome message and before the comfort message.
- Vendor
- Cisco
- Product
- Webex Calling
- Subsystem
- Call queue
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-15
- Checked
- 2026-09-15
Sources
- Configure Call Queue — Cisco Systems, Inc. (Webex Help Center) · tier 2 current vendor documentation · Configure Call Queue, Estimated wait message for queued calls
Cite this note
APA
WarmTransfer. (2026, September 15). Webex Calling Call Queue as a product: source note wxcq-wait-message-is-time-or-position-not-both. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcq-wait-message-is-time-or-position-not-both
BibTeX
@misc{warmtransfer-claim-wxcq-wait-message-is-time-or-position-not-both,
title = {Webex Calling Call Queue as a product: source note wxcq-wait-message-is-time-or-position-not-both},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcq-wait-message-is-time-or-position-not-both},
note = {Source note wxcq-wait-message-is-time-or-position-not-both, checked 2026-09-15}
}