Claim record · Webex Calling Call Queue as a product
The estimated wait message tells the caller either their estimated wait time or their position in the queue, and it plays after the welcome message and before the comfort message.
fact · verified 2026-09-15
Notify the caller with either their estimated wait time or position in the queue. If this option is enabled, it plays after the welcome message and before the comfort message.
- Vendor
- Cisco
- Product
- Webex Calling
- Subsystem
- Call queue
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-15
- Status
- fact
- Confidence
- 0.90
- Verified
- 2026-09-15
Sources
- Configure Call Queue — Cisco Systems, Inc. (Webex Help Center) · tier 2 current vendor documentation · Configure Call Queue, Estimated wait message for queued calls
Cite this claim
APA
WarmTransfer. (2026, September 15). Webex Calling Call Queue as a product: claim wxcq-wait-message-is-time-or-position-not-both. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcq-wait-message-is-time-or-position-not-both
BibTeX
@misc{warmtransfer-claim-wxcq-wait-message-is-time-or-position-not-both,
title = {Webex Calling Call Queue as a product: claim wxcq-wait-message-is-time-or-position-not-both},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcq-wait-message-is-time-or-position-not-both},
note = {Claim wxcq-wait-message-is-time-or-position-not-both, verified 2026-09-15}
}