Source note · Webex Calling Call Queue as a product
Overflow offers three treatments: a fast busy tone, ringing until the caller hangs up, or a transfer to a phone number, and it can be triggered by a wait time in seconds as well as by a full queue.
Checked 2026-09-15
Perform busy treatment —The caller hears a fast-busy tone. Play ringing until caller hangs up —The caller hears ringing until they disconnect. Transfer to phone number
- Vendor
- Cisco
- Product
- Webex Calling
- Subsystem
- Call queue
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-15
- Checked
- 2026-09-15
Sources
- Configure Call Queue — Cisco Systems, Inc. (Webex Help Center) · tier 2 current vendor documentation · Configure Call Queue, Edit overflow settings
Cite this note
APA
WarmTransfer. (2026, September 15). Webex Calling Call Queue as a product: source note wxcq-overflow-has-three-treatments. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcq-overflow-has-three-treatments
BibTeX
@misc{warmtransfer-claim-wxcq-overflow-has-three-treatments,
title = {Webex Calling Call Queue as a product: source note wxcq-overflow-has-three-treatments},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcq-overflow-has-three-treatments},
note = {Source note wxcq-overflow-has-three-treatments, checked 2026-09-15}
}