Cisco describes a call queue as a collection of core call centre features including voice queues, analytics and reports, available with the Webex Calling professional licence.

fact · verified 2026-09-05

Vendor
Cisco
Product
Webex Calling
Subsystem
call queues
Deployment
not restricted
Region
not restricted
Release range
current as of 2026-09-05
Status
fact
Confidence
0.90
Verified
2026-09-05

Sources

Cite this claim

APA

WarmTransfer. (2026, September 5). Webex Calling Call Queue as a product: claim wxcq-is-positioned-as-a-contact-centre-product. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcq-is-positioned-as-a-contact-centre-product

BibTeX

@misc{warmtransfer-claim-wxcq-is-positioned-as-a-contact-centre-product,
  title  = {Webex Calling Call Queue as a product: claim wxcq-is-positioned-as-a-contact-centre-product},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/wxcq-is-positioned-as-a-contact-centre-product},
  note   = {Claim wxcq-is-positioned-as-a-contact-centre-product, verified 2026-09-05}
}

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