Claim record · Webex Calling Call Queue as a product
Four call queue policies are evaluated in a stated order of priority: holiday service, then night service, then forced forwarding, then stranded calls.
field-pattern · verified 2026-09-15
The services that are part of queue policies take precedence based on the following order of priority: Holiday Service Night Service Forced Forwarding Stranded Calls
- Vendor
- Cisco
- Product
- Webex Calling
- Subsystem
- Call queue
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-15
- Status
- field-pattern
- Confidence
- 0.90
- Verified
- 2026-09-15
Sources
- Configure Call Queue — Cisco Systems, Inc. (Webex Help Center) · tier 2 current vendor documentation · Configure Call Queue, Manage call queue policies
Cite this claim
APA
WarmTransfer. (2026, September 15). Webex Calling Call Queue as a product: claim wxcq-four-queue-policies-have-a-precedence-order. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcq-four-queue-policies-have-a-precedence-order
BibTeX
@misc{warmtransfer-claim-wxcq-four-queue-policies-have-a-precedence-order,
title = {Webex Calling Call Queue as a product: claim wxcq-four-queue-policies-have-a-precedence-order},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcq-four-queue-policies-have-a-precedence-order},
note = {Claim wxcq-four-queue-policies-have-a-precedence-order, verified 2026-09-15}
}