A call queue publishes 5 caller and agent treatments a hunt group has none of: a welcome message, an estimated wait message, a comfort message, a comfort message bypass and hold music, plus a call whisper played to the agent.

fact · verified 2026-09-05

Vendor
Cisco
Product
Webex Calling
Subsystem
call queues
Deployment
not restricted
Region
not restricted
Release range
current as of 2026-09-05
Status
fact
Confidence
0.90
Verified
2026-09-05

Sources

Cite this claim

APA

WarmTransfer. (2026, September 5). Webex Calling Call Queue as a product: claim wxcq-five-caller-treatments. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcq-five-caller-treatments

BibTeX

@misc{warmtransfer-claim-wxcq-five-caller-treatments,
  title  = {Webex Calling Call Queue as a product: claim wxcq-five-caller-treatments},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/wxcq-five-caller-treatments},
  note   = {Claim wxcq-five-caller-treatments, verified 2026-09-05}
}

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