Source note · Webex Calling Call Queue as a product

The call queue article's caller identity setting reproduces the hunt group article's wording and still says hunt group, and its hold music section calls itself the customer assist queue hold music feature.

field report · Checked 2026-09-05

Vendor: Cisco
Product: Webex Calling
Subsystem: call queues
Deployment: not restricted
Region: not restricted
Release range: current as of 2026-09-05
Status: field report
Checked: 2026-09-05

Sources

Configure Call Queue — Cisco Systems, Inc. (Webex Help Center) · tier 2 current vendor documentation · Configure Call Queue, caller identity and hold music sections

Cite this note

APA

WarmTransfer. (2026, September 5). Webex Calling Call Queue as a product: source note wxcq-caller-id-text-names-the-wrong-feature. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcq-caller-id-text-names-the-wrong-feature

BibTeX

@misc{warmtransfer-claim-wxcq-caller-id-text-names-the-wrong-feature,
  title  = {Webex Calling Call Queue as a product: source note wxcq-caller-id-text-names-the-wrong-feature},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/wxcq-caller-id-text-names-the-wrong-feature},
  note   = {Source note wxcq-caller-id-text-names-the-wrong-feature, checked 2026-09-05}
}

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