The call queue article's caller identity setting reproduces the hunt group article's wording and still says hunt group, and its hold music section calls itself the customer assist queue hold music feature.

field-pattern · verified 2026-09-05

Vendor
Cisco
Product
Webex Calling
Subsystem
call queues
Deployment
not restricted
Region
not restricted
Release range
current as of 2026-09-05
Status
field-pattern
Confidence
0.90
Verified
2026-09-05

Sources

Cite this claim

APA

WarmTransfer. (2026, September 5). Webex Calling Call Queue as a product: claim wxcq-caller-id-text-names-the-wrong-feature. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcq-caller-id-text-names-the-wrong-feature

BibTeX

@misc{warmtransfer-claim-wxcq-caller-id-text-names-the-wrong-feature,
  title  = {Webex Calling Call Queue as a product: claim wxcq-caller-id-text-names-the-wrong-feature},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/wxcq-caller-id-text-names-the-wrong-feature},
  note   = {Claim wxcq-caller-id-text-names-the-wrong-feature, verified 2026-09-05}
}

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