Source note · What a consult produces in Webex Calling
The setting that produces summaries and action items sits on the call recording configuration and is available only for Webex recordings, so an organisation recording through a third-party provider gets a transcript toggle and no summary.
Checked 2026-09-15
This setting is only available for Webex recordings.
- Vendor
- Cisco
- Product
- Webex Calling Customer Assist
- Subsystem
- Cisco AI Assistant for Webex Calling
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-15
- Checked
- 2026-09-15
Sources
- Webex Calling Customer Assist — Cisco Systems, Inc. (Webex Help Center) · tier 2 current vendor documentation · Customer Assist call recording configuration, Generate Summary and Action Items
Cite this note
APA
WarmTransfer. (2026, September 15). What a consult produces in Webex Calling: source note wxcons-summary-toggle-is-recording-scoped. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcons-summary-toggle-is-recording-scoped
BibTeX
@misc{warmtransfer-claim-wxcons-summary-toggle-is-recording-scoped,
title = {What a consult produces in Webex Calling: source note wxcons-summary-toggle-is-recording-scoped},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcons-summary-toggle-is-recording-scoped},
note = {Source note wxcons-summary-toggle-is-recording-scoped, checked 2026-09-15}
}