Claim record · What the Webex Calling detailed call history records
The interaction identifier is mutable during a call and may fail to propagate when an agent already holds several answered calls.
fact · verified 2026-09-05
- Vendor
- Cisco
- Product
- Webex Calling
- Subsystem
- call detail records
- Deployment
- not restricted
- Region
- not restricted
- Release range
- current as of 2026-09-05
- Status
- fact
- Confidence
- 0.90
- Verified
- 2026-09-05
Sources
- Reports for Your Cloud Collaboration Portfolio — Cisco Systems, Inc. (Webex Help Center) · tier 2 current vendor documentation · Detailed call history field reference, interaction identifier
Cite this claim
APA
WarmTransfer. (2026, September 5). What the Webex Calling detailed call history records: claim wxcdr-interaction-id-is-mutable. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcdr-interaction-id-is-mutable
BibTeX
@misc{warmtransfer-claim-wxcdr-interaction-id-is-mutable,
title = {What the Webex Calling detailed call history records: claim wxcdr-interaction-id-is-mutable},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcdr-interaction-id-is-mutable},
note = {Claim wxcdr-interaction-id-is-mutable, verified 2026-09-05}
}