The Analyzer guide defines the column Conference Transfer In Count twice in the table it introduces as the Agent Session Repository, once scoped to inbound only and once to both inbound and outbound; outdial is carried by a separately named column Outdial Conference Transfer In Count; an earlier corpus reading named a duplicated answer seizure ratio column and no column of that name occurs in the guide.
field report · Checked 2026-09-15
Conference Transfer In Count
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- Analyzer measures
- Deployment
- not restricted
- Region
- not restricted
- Release range
- current as of 2026-09-05
- Status
- field report
- Checked
- 2026-09-15
Sources
- Cisco Webex Contact Center Analyzer User Guide — Cisco Systems, Inc. (Webex Help Center) · tier 2 current vendor documentation · Appendix, the table the guide introduces as the Agent Session Repository
Cite this note
APA
WarmTransfer. (2026, September 15). Records and fields that represent a consult or a transfer: source note wxcdr-duplicated-asr-column. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcdr-duplicated-asr-column
BibTeX
@misc{warmtransfer-claim-wxcdr-duplicated-asr-column,
title = {Records and fields that represent a consult or a transfer: source note wxcdr-duplicated-asr-column},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcdr-duplicated-asr-column},
note = {Source note wxcdr-duplicated-asr-column, checked 2026-09-15}
}