The reporting table with a conference time column and no consult column is the Customer Assist Queue Call Details report of 41 columns; the Webex Calling Call Queue Stats report has 24 columns and no conference column at all.

fact · verified 2026-09-05

Vendor
Cisco
Product
Webex Calling Customer Assist
Subsystem
reporting
Deployment
not restricted
Region
not restricted
Release range
current as of 2026-09-05
Status
fact
Confidence
0.90
Verified
2026-09-05

Sources

Cite this claim

APA

WarmTransfer. (2026, September 5). Records and fields that represent a consult or a transfer: claim wxcdr-consult-column-belongs-to-customer-assist. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcdr-consult-column-belongs-to-customer-assist

BibTeX

@misc{warmtransfer-claim-wxcdr-consult-column-belongs-to-customer-assist,
  title  = {Records and fields that represent a consult or a transfer: claim wxcdr-consult-column-belongs-to-customer-assist},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/wxcdr-consult-column-belongs-to-customer-assist},
  note   = {Claim wxcdr-consult-column-belongs-to-customer-assist, verified 2026-09-05}
}

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