The documentation index treats Webex Contact Center 1.0, a classic platform and a next generation platform as distinguishable states of the cloud product's own history, and separately documents migration from Customer Journey Platform and CC-One releases.

fact · verified 2026-09-05

Vendor
Cisco
Product
Webex Contact Center
Subsystem
product identity components and packaging
Deployment
cloud
Region
not restricted
Release range
current as of 2026-09-05
Status
fact
Confidence
0.90
Verified
2026-09-05

Sources

Cite this claim

APA

WarmTransfer. (2026, September 5). Webex Contact Center Enterprise as a distinct product: claim wxcce-cloud-has-its-own-generations. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcce-cloud-has-its-own-generations

BibTeX

@misc{warmtransfer-claim-wxcce-cloud-has-its-own-generations,
  title  = {Webex Contact Center Enterprise as a distinct product: claim wxcce-cloud-has-its-own-generations},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/wxcce-cloud-has-its-own-generations},
  note   = {Claim wxcce-cloud-has-its-own-generations, verified 2026-09-05}
}

Read this claim in context