Each Webtext SMS agent added above the initial 200 on Webex CCE adds 300 SMS and 15 MMS messages to the allowance.

Checked 2026-09-24

Vendor
Cisco
Product
Webex Contact Center Enterprise
Subsystem
Webtext messaging add-on
Deployment
cisco-hosted
Region
not restricted
Release range
as of 2020-04-20
Checked
2026-09-24

Sources

Cite this note

APA

WarmTransfer. (2026, September 24). Webex Contact Center Enterprise add-on ecosystem: source note wxcce-add-on-ecosystem-webtext-per-added-agent. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcce-add-on-ecosystem-webtext-per-added-agent

BibTeX

@misc{warmtransfer-claim-wxcce-add-on-ecosystem-webtext-per-added-agent,
  title  = {Webex Contact Center Enterprise add-on ecosystem: source note wxcce-add-on-ecosystem-webtext-per-added-agent},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/wxcce-add-on-ecosystem-webtext-per-added-agent},
  note   = {Source note wxcce-add-on-ecosystem-webtext-per-added-agent, checked 2026-09-24}
}

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