In the 2020 catalogue, the Verint Screen Capture and Verint Quality Management add-ons for Webex CCE each require Verint Call Recording.

Checked 2026-09-24

Verint Call Recording is required
Vendor
Cisco
Product
Webex Contact Center Enterprise
Subsystem
Verint WFO add-on
Deployment
cisco-hosted
Region
not restricted
Release range
as of 2020-04-20
Checked
2026-09-24

Sources

Cite this note

APA

WarmTransfer. (2026, September 24). Webex Contact Center Enterprise add-on ecosystem: source note wxcce-add-on-ecosystem-verint-rec-prereq. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcce-add-on-ecosystem-verint-rec-prereq

BibTeX

@misc{warmtransfer-claim-wxcce-add-on-ecosystem-verint-rec-prereq,
  title  = {Webex Contact Center Enterprise add-on ecosystem: source note wxcce-add-on-ecosystem-verint-rec-prereq},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/wxcce-add-on-ecosystem-verint-rec-prereq},
  note   = {Source note wxcce-add-on-ecosystem-verint-rec-prereq, checked 2026-09-24}
}

Read in context