Source note · Webex Contact Center Enterprise add-on ecosystem
For the 2020 Webex CCE add-ons, Cisco manages the solutions and provides tier-2 and tier-3 support, and the authorized Webex CCE partner is responsible for customer configuration and tier-1 support.
Checked 2026-09-24
Cisco manages these solutions and provides tier-2 and tier-3 support, Customer configuration and tier-1 support of these add-ons is the responsibility of the Webex CCE authorized partner.
- Vendor
- Cisco
- Product
- Webex Contact Center Enterprise
- Subsystem
- add-on support model
- Deployment
- cisco-hosted
- Region
- not restricted
- Release range
- as of 2020-04-20
- Checked
- 2026-09-24
Sources
- Cisco Collaboration Flex Plan Webex Contact Center Enterprise Add-On Overview — Cisco Systems, Inc. · tier 2 current vendor documentation · Introduction paragraph
Cite this note
APA
WarmTransfer. (2026, September 24). Webex Contact Center Enterprise add-on ecosystem: source note wxcce-add-on-ecosystem-support-split. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcce-add-on-ecosystem-support-split
BibTeX
@misc{warmtransfer-claim-wxcce-add-on-ecosystem-support-split,
title = {Webex Contact Center Enterprise add-on ecosystem: source note wxcce-add-on-ecosystem-support-split},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcce-add-on-ecosystem-support-split},
note = {Source note wxcce-add-on-ecosystem-support-split, checked 2026-09-24}
}