Source note · Webex Contact Center Enterprise add-on ecosystem
Under Flex 3.0, supervisors and administrators always need a Premium Agent license, regardless of platform.
Checked 2026-09-24
Supervisors and Administrators always require a Premium Agent regardless of the platform.
- Vendor
- Cisco
- Product
- Cisco Collaboration Flex 3.0 Contact Center
- Subsystem
- agent licensing
- Deployment
- multi-tenant, cisco-hosted
- Region
- not restricted
- Release range
- as of 2026-06-11
- Checked
- 2026-09-24
Sources
- Cisco Collaboration Flex 3.0 Contact Center Data Sheet — Cisco Systems, Inc. · tier 2 current vendor documentation · Section 'Agent types'
Cite this note
APA
WarmTransfer. (2026, September 24). Webex Contact Center Enterprise add-on ecosystem: source note wxcce-add-on-ecosystem-premium-for-supervisors. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcce-add-on-ecosystem-premium-for-supervisors
BibTeX
@misc{warmtransfer-claim-wxcce-add-on-ecosystem-premium-for-supervisors,
title = {Webex Contact Center Enterprise add-on ecosystem: source note wxcce-add-on-ecosystem-premium-for-supervisors},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcce-add-on-ecosystem-premium-for-supervisors},
note = {Source note wxcce-add-on-ecosystem-premium-for-supervisors, checked 2026-09-24}
}