The June 2026 Flex 3.0 contact center data sheet marks Webex AI QM, additional recording storage, Webex Campaign Management, the agent and IVR campaign management add-ons, Google CCAI and Webex Contact Center PSTN as not applicable to Webex CCE.

Checked 2026-09-24

Vendor
Cisco
Product
Webex Contact Center Enterprise
Subsystem
add-on catalogue
Deployment
cisco-hosted
Region
not restricted
Release range
as of 2026-06-11
Checked
2026-09-24

Sources

Cite this note

APA

WarmTransfer. (2026, September 24). Webex Contact Center Enterprise add-on ecosystem: source note wxcce-add-on-ecosystem-flex3-not-for-wxcce. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcce-add-on-ecosystem-flex3-not-for-wxcce

BibTeX

@misc{warmtransfer-claim-wxcce-add-on-ecosystem-flex3-not-for-wxcce,
  title  = {Webex Contact Center Enterprise add-on ecosystem: source note wxcce-add-on-ecosystem-flex3-not-for-wxcce},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/wxcce-add-on-ecosystem-flex3-not-for-wxcce},
  note   = {Source note wxcce-add-on-ecosystem-flex3-not-for-wxcce, checked 2026-09-24}
}

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