Source note · Webex Contact Center Enterprise add-on ecosystem
As of 2026-09-24, the Nuance NR3 and Vocalizer and the Acqueon OBL add-on SKUs for Webex CCE are past their last date of Cisco subscription support, so Cisco-sold Acqueon and Nuance under those SKUs is no longer a supported route.
inferred · Checked 2026-09-24
- Vendor
- Cisco
- Product
- Webex Contact Center Enterprise
- Subsystem
- add-on lifecycle
- Deployment
- cisco-hosted
- Region
- not restricted
- Release range
- current as of 2026-09-24
- Status
- inferred
- Checked
- 2026-09-24
Sources
- End-of-Sale and End-of-Life Announcement for the Cisco Webex Contact Center Enterprise Add-ons - Select Skus — Cisco Systems · tier 2 current vendor documentation · Milestones table, 'Last Date of Support (Subscription)' = January 31, 2026
Cite this note
APA
WarmTransfer. (2026, September 24). Webex Contact Center Enterprise add-on ecosystem: source note wxcce-add-on-ecosystem-eol-support-lapsed. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcce-add-on-ecosystem-eol-support-lapsed
BibTeX
@misc{warmtransfer-claim-wxcce-add-on-ecosystem-eol-support-lapsed,
title = {Webex Contact Center Enterprise add-on ecosystem: source note wxcce-add-on-ecosystem-eol-support-lapsed},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcce-add-on-ecosystem-eol-support-lapsed},
note = {Source note wxcce-add-on-ecosystem-eol-support-lapsed, checked 2026-09-24}
}