A rate limited Webex Contact Center request returns HTTP 429 with a Retry-After header giving a duration in seconds, the request is not processed, and Cisco states that retrying before that duration has passed yields another 429.

Checked 2026-09-16

Vendor
Cisco
Product
Webex Contact Center
Subsystem
API surface
Deployment
not restricted
Region
not restricted
Release range
not restricted
Checked
2026-09-16

Sources

Cite this note

APA

WarmTransfer. (2026, September 16). Webex Contact Center APIs and webhooks: source note wxccapi-429-carries-retry-after-seconds. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxccapi-429-carries-retry-after-seconds

BibTeX

@misc{warmtransfer-claim-wxccapi-429-carries-retry-after-seconds,
  title  = {Webex Contact Center APIs and webhooks: source note wxccapi-429-carries-retry-after-seconds},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/wxccapi-429-carries-retry-after-seconds},
  note   = {Source note wxccapi-429-carries-retry-after-seconds, checked 2026-09-16}
}

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