If an older version of the Webex Contact Center for Zendesk app is installed, uninstall it before installing the latest version.
Checked 2026-10-02
If you have an older version of the Webex Contact Center for Zendesk App, uninstall the old version before you install the latest version.
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- zendesk-connector
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-10-02
- Checked
- 2026-10-02
Sources
- Integrate Webex Contact Center with Zendesk — Cisco · tier 2 current vendor documentation · Uninstall previous version
Cite this note
APA
WarmTransfer. (2026, October 2). Setting up the Webex Contact Center integration with Zendesk: source note wxcc-zendesk-setup-uninstall-old-version-first. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-zendesk-setup-uninstall-old-version-first
BibTeX
@misc{warmtransfer-claim-wxcc-zendesk-setup-uninstall-old-version-first,
title = {Setting up the Webex Contact Center integration with Zendesk: source note wxcc-zendesk-setup-uninstall-old-version-first},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcc-zendesk-setup-uninstall-old-version-first},
note = {Source note wxcc-zendesk-setup-uninstall-old-version-first, checked 2026-10-02}
}