The layout property outDialAni (for example +11234567890) overrides the Management Portal outdial ANI value for click to dial.

Checked 2026-10-02

Vendor
Cisco
Product
Webex Contact Center
Subsystem
desktop-layout
Deployment
multi-tenant
Region
not restricted
Release range
widget 1.2.2
Checked
2026-10-02

Sources

Cite this note

APA

WarmTransfer. (2026, October 2). Setting up the Webex Contact Center integration with Zendesk: source note wxcc-zendesk-setup-outdial-ani-override. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-zendesk-setup-outdial-ani-override

BibTeX

@misc{warmtransfer-claim-wxcc-zendesk-setup-outdial-ani-override,
  title  = {Setting up the Webex Contact Center integration with Zendesk: source note wxcc-zendesk-setup-outdial-ani-override},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/wxcc-zendesk-setup-outdial-ani-override},
  note   = {Source note wxcc-zendesk-setup-outdial-ani-override, checked 2026-10-02}
}

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