When Agent Desktop is embedded in an iframe of another domain, that domain must be on the allowed list, and after adding it the Desktop takes 10 minutes to load in the iframe; agents reload or sign in again to see the change.

Checked 2026-10-02

After you add the domain to the allowed list, it takes 10 minutes for the Agent Desktop to load within an iFrame
Vendor
Cisco
Product
Webex Contact Center
Subsystem
security
Deployment
multi-tenant
Region
not restricted
Release range
current as of 2026-10-02
Checked
2026-10-02

Sources

Cite this note

APA

WarmTransfer. (2026, October 2). Setting up the Webex Contact Center integration with Zendesk: source note wxcc-zendesk-setup-csp-iframe-10-minutes. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-zendesk-setup-csp-iframe-10-minutes

BibTeX

@misc{warmtransfer-claim-wxcc-zendesk-setup-csp-iframe-10-minutes,
  title  = {Setting up the Webex Contact Center integration with Zendesk: source note wxcc-zendesk-setup-csp-iframe-10-minutes},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/wxcc-zendesk-setup-csp-iframe-10-minutes},
  note   = {Source note wxcc-zendesk-setup-csp-iframe-10-minutes, checked 2026-10-02}
}

Read in context