The Marketplace listing says the app applies only to the new Webex Contact Center platform, not Webex Contact Center 1.0.

Checked 2026-10-02

Vendor
Zendesk
Product
Zendesk Marketplace
Subsystem
app-listing
Deployment
multi-tenant
Region
not restricted
Release range
current as of 2026-10-02
Checked
2026-10-02

Sources

Cite this note

APA

WarmTransfer. (2026, October 2). Setting up the Webex Contact Center integration with Zendesk: source note wxcc-zendesk-setup-app-new-platform-only. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-zendesk-setup-app-new-platform-only

BibTeX

@misc{warmtransfer-claim-wxcc-zendesk-setup-app-new-platform-only,
  title  = {Setting up the Webex Contact Center integration with Zendesk: source note wxcc-zendesk-setup-app-new-platform-only},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/wxcc-zendesk-setup-app-new-platform-only},
  note   = {Source note wxcc-zendesk-setup-app-new-platform-only, checked 2026-10-02}
}

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