Source note · Setting up WhatsApp as a Webex Contact Center channel
If business verification is skipped during Embedded Sign-Up, the business can send notifications to only two numbers and have 10 customer-initiated conversations.
Checked 2026-10-02
If you skip the verification, you can only send notifications to two numbers and have 10 customer-initiated conversations.
- Vendor
- Cisco
- Product
- Webex Connect
- Subsystem
- WhatsApp Embedded Sign-Up
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-10-02
- Checked
- 2026-10-02
Sources
- WhatsApp - WXCC — Cisco (Webex Connect) · tier 2 current vendor documentation · Embedded Sign-Up, business verification step
Cite this note
APA
WarmTransfer. (2026, October 2). Setting up WhatsApp as a Webex Contact Center channel: source note wxcc-whatsapp-channel-setup-unverified-messaging-limits. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-whatsapp-channel-setup-unverified-messaging-limits
BibTeX
@misc{warmtransfer-claim-wxcc-whatsapp-channel-setup-unverified-messaging-limits,
title = {Setting up WhatsApp as a Webex Contact Center channel: source note wxcc-whatsapp-channel-setup-unverified-messaging-limits},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcc-whatsapp-channel-setup-unverified-messaging-limits},
note = {Source note wxcc-whatsapp-channel-setup-unverified-messaging-limits, checked 2026-10-02}
}