Source note · Setting up WhatsApp as a Webex Contact Center channel
To register a WhatsApp asset for Webex Contact Center in Webex Connect, go to Assets > Apps > WhatsApp, choose Manage on the asset, click Register to Webex Engage, select the Webex Connect service for the WhatsApp flow and click Register. The page then shows 'Asset registered successfully'.
Checked 2026-10-02
- Vendor
- Cisco
- Product
- Webex Connect
- Subsystem
- WhatsApp asset registration
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-10-02
- Checked
- 2026-10-02
Sources
- WhatsApp - WXCC — Cisco (Webex Connect) · tier 2 current vendor documentation · Registering Asset with Webex Contact Center
Cite this note
APA
WarmTransfer. (2026, October 2). Setting up WhatsApp as a Webex Contact Center channel: source note wxcc-whatsapp-channel-setup-register-to-webex-engage. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-whatsapp-channel-setup-register-to-webex-engage
BibTeX
@misc{warmtransfer-claim-wxcc-whatsapp-channel-setup-register-to-webex-engage,
title = {Setting up WhatsApp as a Webex Contact Center channel: source note wxcc-whatsapp-channel-setup-register-to-webex-engage},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcc-whatsapp-channel-setup-register-to-webex-engage},
note = {Source note wxcc-whatsapp-channel-setup-register-to-webex-engage, checked 2026-10-02}
}