Source note · Setting up WhatsApp as a Webex Contact Center channel
After registration Webex Connect shows WABA status (PENDING, APPROVED or REJECTED), number status, a quality rating based on how recipients received messages over the past seven days, and message throughput.
Checked 2026-10-02
- Vendor
- Cisco
- Product
- Webex Connect
- Subsystem
- WhatsApp asset
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-10-02
- Checked
- 2026-10-02
Sources
- WhatsApp - WXCC — Cisco (Webex Connect) · tier 2 current vendor documentation · Quality and account metrics section
Cite this note
APA
WarmTransfer. (2026, October 2). Setting up WhatsApp as a Webex Contact Center channel: source note wxcc-whatsapp-channel-setup-quality-rating-7-days. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-whatsapp-channel-setup-quality-rating-7-days
BibTeX
@misc{warmtransfer-claim-wxcc-whatsapp-channel-setup-quality-rating-7-days,
title = {Setting up WhatsApp as a Webex Contact Center channel: source note wxcc-whatsapp-channel-setup-quality-rating-7-days},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcc-whatsapp-channel-setup-quality-rating-7-days},
note = {Source note wxcc-whatsapp-channel-setup-quality-rating-7-days, checked 2026-10-02}
}