Source note · Setting up WhatsApp as a Webex Contact Center channel
In Embedded Sign-Up the phone number is verified with an OTP delivered by SMS or voice call. The OTP arrives a few minutes after Verify Number is clicked and is valid for 24 hours.
Checked 2026-10-02
The OTP initiates a few minutes after clicking Verify Number and is valid within 24 hours.
- Vendor
- Cisco
- Product
- Webex Connect
- Subsystem
- WhatsApp Embedded Sign-Up
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-10-02
- Checked
- 2026-10-02
Sources
- WhatsApp - WXCC — Cisco (Webex Connect) · tier 2 current vendor documentation · Embedded Sign-Up, phone number verification step
Cite this note
APA
WarmTransfer. (2026, October 2). Setting up WhatsApp as a Webex Contact Center channel: source note wxcc-whatsapp-channel-setup-otp-sms-or-voice-24h. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-whatsapp-channel-setup-otp-sms-or-voice-24h
BibTeX
@misc{warmtransfer-claim-wxcc-whatsapp-channel-setup-otp-sms-or-voice-24h,
title = {Setting up WhatsApp as a Webex Contact Center channel: source note wxcc-whatsapp-channel-setup-otp-sms-or-voice-24h},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcc-whatsapp-channel-setup-otp-sms-or-voice-24h},
note = {Source note wxcc-whatsapp-channel-setup-otp-sms-or-voice-24h, checked 2026-10-02}
}