Source note · Setting up WhatsApp as a Webex Contact Center channel
During Embedded Sign-Up the administrator signs in with Facebook, then selects or creates a Meta Business Account, a WhatsApp Business Account (WABA) and a WhatsApp Business Profile, and then selects or adds the phone number.
Checked 2026-10-02
- Vendor
- Cisco
- Product
- Webex Connect
- Subsystem
- WhatsApp Embedded Sign-Up
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-10-02
- Checked
- 2026-10-02
Sources
- WhatsApp - WXCC — Cisco (Webex Connect) · tier 2 current vendor documentation · Embedded Sign-Up, steps 1 to 5
Cite this note
APA
WarmTransfer. (2026, October 2). Setting up WhatsApp as a Webex Contact Center channel: source note wxcc-whatsapp-channel-setup-esu-select-or-create-waba. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-whatsapp-channel-setup-esu-select-or-create-waba
BibTeX
@misc{warmtransfer-claim-wxcc-whatsapp-channel-setup-esu-select-or-create-waba,
title = {Setting up WhatsApp as a Webex Contact Center channel: source note wxcc-whatsapp-channel-setup-esu-select-or-create-waba},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcc-whatsapp-channel-setup-esu-select-or-create-waba},
note = {Source note wxcc-whatsapp-channel-setup-esu-select-or-create-waba, checked 2026-10-02}
}