Source note · Setting up WhatsApp as a Webex Contact Center channel
Webex Connect supports and recommends WhatsApp Embedded Sign-Up for adding new WhatsApp assets. Manual configuration is the older path.
Checked 2026-10-02
we now support and recommend WhatsApp Embedded Sign-Up for adding new WhatsApp assets on Webex Connect
- Vendor
- Cisco
- Product
- Webex Connect
- Subsystem
- WhatsApp asset
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-10-02
- Checked
- 2026-10-02
Sources
- WhatsApp - WXCC — Cisco (Webex Connect) · tier 2 current vendor documentation · Configuring the WhatsApp app, onboarding method
Cite this note
APA
WarmTransfer. (2026, October 2). Setting up WhatsApp as a Webex Contact Center channel: source note wxcc-whatsapp-channel-setup-embedded-signup-recommended. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-whatsapp-channel-setup-embedded-signup-recommended
BibTeX
@misc{warmtransfer-claim-wxcc-whatsapp-channel-setup-embedded-signup-recommended,
title = {Setting up WhatsApp as a Webex Contact Center channel: source note wxcc-whatsapp-channel-setup-embedded-signup-recommended},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcc-whatsapp-channel-setup-embedded-signup-recommended},
note = {Source note wxcc-whatsapp-channel-setup-embedded-signup-recommended, checked 2026-10-02}
}