Source note · Setting up WhatsApp as a Webex Contact Center channel
The WhatsApp Business display name entered in Embedded Sign-Up is the name customers see on the business profile. It should match the business name and follow WhatsApp's display name guidelines.
Checked 2026-10-02
- Vendor
- Cisco
- Product
- Webex Connect
- Subsystem
- WhatsApp Embedded Sign-Up
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-10-02
- Checked
- 2026-10-02
Sources
- WhatsApp - WXCC — Cisco (Webex Connect) · tier 2 current vendor documentation · Embedded Sign-Up, display name step
Cite this note
APA
WarmTransfer. (2026, October 2). Setting up WhatsApp as a Webex Contact Center channel: source note wxcc-whatsapp-channel-setup-display-name-rules. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-whatsapp-channel-setup-display-name-rules
BibTeX
@misc{warmtransfer-claim-wxcc-whatsapp-channel-setup-display-name-rules,
title = {Setting up WhatsApp as a Webex Contact Center channel: source note wxcc-whatsapp-channel-setup-display-name-rules},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcc-whatsapp-channel-setup-display-name-rules},
note = {Source note wxcc-whatsapp-channel-setup-display-name-rules, checked 2026-10-02}
}