Source note · Setting up WhatsApp as a Webex Contact Center channel
In Webex Connect a WhatsApp asset is created under Assets > Apps by choosing Configure New App and selecting WhatsApp.
Checked 2026-10-02
- Vendor
- Cisco
- Product
- Webex Connect
- Subsystem
- WhatsApp asset
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-10-02
- Checked
- 2026-10-02
Sources
- WhatsApp - WXCC — Cisco (Webex Connect) · tier 2 current vendor documentation · Configuring the WhatsApp app (opening steps)
Cite this note
APA
WarmTransfer. (2026, October 2). Setting up WhatsApp as a Webex Contact Center channel: source note wxcc-whatsapp-channel-setup-connect-assets-apps-path. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-whatsapp-channel-setup-connect-assets-apps-path
BibTeX
@misc{warmtransfer-claim-wxcc-whatsapp-channel-setup-connect-assets-apps-path,
title = {Setting up WhatsApp as a Webex Contact Center channel: source note wxcc-whatsapp-channel-setup-connect-assets-apps-path},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcc-whatsapp-channel-setup-connect-assets-apps-path},
note = {Source note wxcc-whatsapp-channel-setup-connect-assets-apps-path, checked 2026-10-02}
}