Changes to adherence state group settings can take up to 20 minutes to take effect.

Checked 2026-10-02

When these settings are changed, it might take up to 20 minutes before the changes take effect.
Vendor
Calabrio
Product
Calabrio WFM
Subsystem
adherence-state-groups
Deployment
multi-tenant
Region
not restricted
Release range
current as of 2026-10-02
Checked
2026-10-02

Sources

Cite this note

APA

WarmTransfer. (2026, October 2). Troubleshooting Webex WFO data gaps for Webex Contact Center: source note wxcc-wfo-troubleshooting-state-group-change-20-min. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-wfo-troubleshooting-state-group-change-20-min

BibTeX

@misc{warmtransfer-claim-wxcc-wfo-troubleshooting-state-group-change-20-min,
  title  = {Troubleshooting Webex WFO data gaps for Webex Contact Center: source note wxcc-wfo-troubleshooting-state-group-change-20-min},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/wxcc-wfo-troubleshooting-state-group-change-20-min},
  note   = {Source note wxcc-wfo-troubleshooting-state-group-change-20-min, checked 2026-10-02}
}

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